Hi! We're here to help. Find answers below or reach out — we usually reply within 24 hours.
For any question, bug report, or partnership inquiry, write to us:
hello@looppy.chCreate your first ad in 10 seconds.
TWINT, Apple Pay, Stripe.
Sign up, login, delete account.
Stay safe & report abuse.
Tap the central + button in the app, take a photo of your item, and let Looppy's AI generate the title, description and category. Review, set your price, and publish. It takes about 10 seconds.
Yes, posting and buying on Looppy is 100% free. You only pay if you choose to boost your listing for more visibility (from CHF 5.10).
Transactions between buyers and sellers happen in person (cash or TWINT). Only listing boosts go through Stripe (TWINT, Apple Pay, credit card).
Open the app, go to Profile → Settings → Delete my account. Your data will be permanently erased within 30 days. You can also email us at hello@looppy.ch.
On any listing or profile, tap the ••• menu and choose Report. Our moderation team reviews reports within 24 hours.
Listings can be moderated if they violate our policy (prohibited items, misleading content, duplicates). You'll receive a notification with the reason. Contact support to appeal.
Looppy scans the Swiss market in real time and suggests a fair CHF price for your item. It's a guidance — you can always set your own price.
A Boost pushes your listing to the top of the feed, highlights it with premium colors, or features it on the homepage. Choose the package that suits you — pay once with TWINT, Apple Pay or card.
All of Switzerland 🇨🇭 — from Geneva to St. Gallen, Basel to Lugano. Filter by canton, city or radius.
French, German, Italian, and English. Your listings are automatically translated for all Swiss buyers.
Absolutely. We host data in Switzerland & the EU, comply with FADP and GDPR, and never sell your data. Read our Privacy Policy for full details.